Nokia will surely be fodder for business school case studies in how poor strategy can destroy a company. I recall going to a Nokia flagship store in London a couple of year ago. The most striking thing was how many phones Nokia actually produces. There must have been 100 SKUs lined wall to wall, each [...]
BPM in a services industry
The original concepts for apmasphere were borne from the classical business process re-engineering/management frameworks. The argument goes something like: Property management is a heavily process-oriented business The current structure of the industry leads to unpredictable outcomes, and poor outcomes By exerting more control over the way property management is done, then good things happen. The [...]
Property-centric vs. content-centric marketing
The continued trend towards online marketing of properties is clearly not going to slow or reverse course. The real estate industry has lost control of that battle. How will consumers search for properties in the future? Or, more specifically, how will buyers/tenants search for properties? There’s no insight in claiming that it will either the [...]
The role of strategy
The NY Times ran a story recently about the insidious effect powerpoint can have on strategic thinking. It focused on the impact PowerPoint has had on the military, with it now being considered a threat to thinking, a threat on par with a terrorist insurgency. The article included a slide presented to Gen. McCrystal (who [...]
The statistic that defines our industry
There is one fact that defines the property management industry: 1 in 4 landlords in Australia own more than 1 investment property. It is an amazing statistic given the reality of most rent rolls. Few businesses I have seen have anything like 25% of their landlords having multiple properties managed by the agency. Even factoring [...]
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The next phase for the Euro
April 27, 2013
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The ersatz parliament
October 10, 2012
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McNamara’s lessons for today’s war
September 26, 2012
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Swan’s amazing chutzpah
September 26, 2012
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Vale, Neil Armstrong
September 25, 2012
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